Frequently asked questions

Straight answers about billing, plans, seats, and managing your team on BizyClock.

Is there a money-back guarantee?

Yes. We offer a 30-day, no-questions-asked refund on your first purchase. If BizyClock isn't the right fit, just reach out within 30 days and we'll take care of it.

Can I switch plans later?

Yes. You can upgrade or downgrade any time from the billing portal in your settings. Stripe automatically prorates the difference against your next invoice, so you only pay for what you use.

What counts as a user?

Every active account with login access counts toward your plan's employee limit — that includes owners, admins, supervisors, and employees who clock in. If someone leaves or goes on long-term leave, just deactivate their account and they no longer count against your seats.

Do you offer annual billing?

Annual billing is available on request. Email us and we'll set it up with invoicing — it typically works out to roughly 33% off the monthly price.

What if I have more than 100 employees?

Our Business plan supports up to 100 active employees out of the box. If you need more seats or enterprise features like SSO and custom onboarding, contact us and we'll work out custom pricing for your team.

Does BizyClock work on mobile?

Yes. We ship native Android and iOS apps for employees to clock in from the field, and the full web app is responsive — it works great on any phone or tablet browser for admins and supervisors managing their team on the go.

How do you handle time-entry corrections?

Every edit is logged with who made the change, when it happened, and the reason. Employees can fix their own pending entries, while supervisors and admins can correct any entry on their team. Approved entries sent back for edits are re-flagged for approval so nothing slips through payroll unnoticed.

Still have questions? Get in touch.