Terms of Service

Last updated: April 7, 2026

1. Acceptance of Terms

By accessing or using the BizyClock service ("Service") provided by Embedded Iron Inc. ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional agreements or policies referenced herein. If you do not agree to these Terms, you may not use the Service.

By creating an account, subscribing to a plan, purchasing a lifetime deal, or otherwise using the Service, you represent that you have the authority to bind the organization on whose behalf you are acting to these Terms. If you are using the Service to track employees or third parties, you represent and warrant that you have obtained all necessary consents, notifications, and authorizations required by applicable law (including privacy, employment, and location-tracking laws) before collecting or processing any data about them.

2. Account Terms

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

You must be at least 18 years old to use the Service. Each user account must be used by a single individual. A single account shared by multiple people is not permitted.

3. Payment and Billing

Paid plans are billed in advance on a monthly basis (or annually where selected) or as a one-time lifetime deal payment. All fees are non-refundable except as described in our money-back guarantee or as required by applicable law.

30-Day Money-Back Guarantee: If you are not satisfied with the Service, you may request a full refund within 30 days of your initial purchase (applicable only to the first purchase per account; excludes subsequent renewals or add-ons). No questions asked. Lifetime deal purchases are eligible for this guarantee only if requested within 30 days of purchase.

We may change our pricing at any time. For subscription plans, price changes will take effect at the start of the next billing cycle following at least 30 days' notice of the change. Lifetime deal pricing is locked at the time of purchase and includes ongoing access and standard updates (major new features may require additional payment at our discretion).

If payment fails or your subscription lapses, we may suspend or restrict access to the Service after a reasonable grace period. You remain responsible for any outstanding balances.

4. Data and Privacy

You retain ownership of all data you submit to the Service ("Your Data"). By using the Service, you grant us a limited, worldwide, royalty-free license to host, process, store, analyze, and use Your Data solely for the purpose of providing, maintaining, improving, and securing the Service, including aggregated/anonymized data for analytics and product development (which will not identify you or your users).

We will not sell, share, or distribute Your Data to third parties except as necessary to provide the Service (e.g., cloud hosting providers, payment processors, and AI service providers under strict confidentiality), as required by law, or with your explicit consent. For details on what data we collect, how we use it, and your rights, please see our Privacy Policy.

The Service includes optional GPS/location tracking features on mobile devices. You are solely responsible for ensuring compliance with all applicable laws regarding location data collection, employee monitoring, consent requirements, and privacy (e.g., PIPEDA in Canada, state-specific GPS laws in the US, GDPR in the European Union). We do not collect or process location data outside of what you configure in the Service, and such data is treated as Your Data.

We implement industry-standard security measures to protect Your Data, including encryption in transit and at rest (e.g., TLS 1.3+ and AES-256). However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You acknowledge that features involving payroll hours, job costing, or employee data may involve sensitive information, and you are responsible for your own compliance with applicable payroll, tax, employment, and data protection laws.

Upon termination of your account, you may request an export of Your Data within 30 days (in a standard format such as CSV or JSON). After that period, we may delete Your Data in accordance with our data retention policies (typically 90 days post-termination unless legally required otherwise).

4a. GDPR (European Economic Area & United Kingdom)

If you or your employees are located in the European Economic Area (EEA) or the United Kingdom, the following provisions apply in addition to the above:

  • Lawful basis: We process personal data on the basis of performance of a contract (these Terms), legitimate interests (service improvement and security), and your consent where required by law.
  • Data subject rights: Individuals have the right to access, rectify, erase, restrict processing, object to processing, and port their personal data. Requests should be directed to support@embeddediron.com.
  • Cross-border transfers: Your Data may be processed in Canada and the United States. We rely on applicable adequacy decisions and Standard Contractual Clauses (SCCs) to ensure lawful transfers outside the EEA/UK.
  • Data Processing Agreement: If you require a Data Processing Agreement (DPA) under GDPR Article 28, please contact us at support@embeddediron.com.
  • Supervisory authority: You have the right to lodge a complaint with your local data protection supervisory authority.

4b. CCPA (California)

If you are a California resident, the following provisions apply under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • We do not sell personal information. As defined by the CCPA, we do not sell, rent, or share personal information for cross-context behavioral advertising.
  • Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to delete: You may request deletion of your personal information, subject to exceptions under the CCPA.
  • Right to opt out: Because we do not sell personal information, there is no opt-out required; however, you may contact us with any questions at support@embeddediron.com.
  • Non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws (including laws related to employee privacy, location tracking, or wage/hour regulations)
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload or transmit viruses, malware, or other harmful code
  • Use the Service to store or transmit content that infringes on intellectual property rights
  • Resell, sublicense, or redistribute the Service without our written consent
  • Use automated tools to scrape, crawl, or extract data from the Service
  • Use the Service in a manner that violates the privacy rights of others, including tracking individuals without proper consent or outside authorized work purposes
  • Use the Service, or access to it, to build, improve, train, or inform a competing product or service, or to perform competitive analysis, benchmarking, or feature comparison
  • Access the Service for the purpose of monitoring its availability, performance, or functionality for any benchmarking or competitive purpose
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, data models, or underlying ideas of the Service
  • Systematically copy, replicate, or reproduce the design, interface, user experience, or functionality of the Service

Competitive Use Restriction

You may not use the Service if you are, or are acting on behalf of, an entity that offers a product or service substantially similar to or competitive with BizyClock, and your purpose in using the Service is to evaluate, benchmark, copy, or inform the development of such competing product or service. This restriction does not apply if you are using the Service in good faith for its intended purpose (i.e., to track time for your own business operations). We reserve the right to terminate your account if we reasonably determine that you are using the Service in violation of this provision.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Embedded Iron Inc. and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. This license does not include any right to modify, distribute, or create derivative works based on the Service.

7. AI-Powered Features

The Service includes optional AI-powered features (such as an AI assistant for analytics and insights) that are available on certain subscription tiers. These features use third-party artificial intelligence services provided by Anthropic, PBC.

No professional advice: AI-generated responses are provided for informational purposes only and do not constitute professional, legal, tax, accounting, payroll, or employment advice. You must independently verify any AI output before relying on it for business decisions, payroll calculations, or compliance purposes.

Accuracy not guaranteed: AI features may produce responses that are inaccurate, incomplete, or misleading. While we implement safeguards to validate AI output against your actual data, we do not warrant the accuracy or completeness of any AI-generated content. You are solely responsible for reviewing and verifying AI output.

Data processing: When you use AI features, relevant portions of your data (such as time entries, job information, and employee summaries) may be transmitted to our third-party AI provider for processing. This data is processed in accordance with our Privacy Policy and the AI provider's privacy and data handling policies. We do not use your data to train AI models.

Availability: AI features may be modified, suspended, or discontinued at any time. Usage limits and tier restrictions may apply. We are not liable for any loss or damage resulting from changes to or unavailability of AI features.

8. Mobile Application

The Service may be accessed through a mobile application ("App"). Your use of the App is subject to these Terms in addition to any applicable app store terms and conditions.

Device permissions: The App may request access to device features such as location services (GPS), camera, push notifications, and local storage. You may manage these permissions through your device settings. Disabling certain permissions may limit the functionality of the App.

Location data: If GPS tracking is enabled by your organization's account owner, the App may collect location data at the time of clock-in and clock-out events. Location data is collected only during these specific events and not continuously in the background. See Section 4 (Data and Privacy) for more details.

Push notifications: The App may send push notifications for time-tracking reminders, approvals, and other service-related alerts. You may opt out of push notifications through your device settings at any time.

Updates: We may release updates to the App from time to time. Continued use of the App may require you to install the latest version. We are not liable for any issues arising from your use of an outdated version of the App.

9. User-Generated Content and Messaging

The Service includes internal messaging features that allow users within an organization to communicate. You are solely responsible for the content you transmit through these features.

Retention: Messages are retained for 30 days from the date of creation and are then permanently and automatically deleted. We do not archive or back up messages beyond this retention period.

No monitoring: We do not routinely monitor the content of messages. However, we reserve the right to review and remove content that violates these Terms or applicable law, or if required to comply with a legal obligation.

Liability: We are not liable for the content of messages sent between users. Your organization's account owner and administrators are responsible for setting and enforcing acceptable communication policies within their organization.

10. Third-Party Services

The Service integrates with and relies upon third-party services to provide its functionality. By using the Service, you acknowledge and agree that certain data may be processed by the following categories of third-party providers:

  • Payment processing: Stripe, Inc. processes all payment transactions, subscription management, and billing data. Your payment information is handled directly by Stripe and is subject to Stripe's Privacy Policy.
  • AI services: Anthropic, PBC provides the AI assistant functionality. When you use AI features, relevant data is transmitted to Anthropic for processing, subject to Anthropic's Privacy Policy.
  • Cloud infrastructure: The Service is hosted on cloud infrastructure providers that store and process Your Data under strict confidentiality and security agreements.
  • Email delivery: Transactional and notification emails are sent through third-party email delivery services.

We require all third-party service providers to maintain appropriate security measures and to process data only as necessary to provide their services to us. We are not responsible for the privacy practices or content of third-party services. We encourage you to review their respective privacy policies.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE (INCLUDING GPS, TIME-TRACKING, PAYROLL, AI, OR REPORTING FEATURES) WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR MEET YOUR SPECIFIC REQUIREMENTS, NOR THAT ANY LOCATION, TIME, OR PAYROLL DATA WILL BE 100% ACCURATE.

We strive for high availability but do not guarantee any specific uptime percentage. The Service is provided on an "as available" basis. Scheduled maintenance will be announced in advance when practical. We are not liable for service interruptions, whether planned or unplanned.

You acknowledge that time-tracking, payroll, and job costing calculations provided by the Service are tools to assist your business operations and are not substitutes for professional payroll, accounting, or legal services. You are solely responsible for verifying the accuracy of all data and calculations before using them for compensation, tax, or compliance purposes.

12. Limitation of Liability

To the maximum extent permitted by law, Embedded Iron Inc. and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, business opportunities, or use of the Service, arising out of or related to your use of the Service, even if advised of the possibility of such damages.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid us during the twelve (12) months preceding the claim (or, for lifetime deal purchasers, the one-time amount paid for the lifetime deal). This cap does not apply to liability arising from our gross negligence, willful misconduct, or obligations under applicable data protection laws.

13. Indemnification

You agree to indemnify, defend, and hold harmless Embedded Iron Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of these Terms or any applicable law
  • Your violation of any rights of a third party, including intellectual property, privacy, or employment rights
  • Your failure to obtain required consents for employee tracking, location monitoring, or data collection
  • Your use of time, payroll, or job costing data for compensation, tax, or compliance decisions
  • Your Data or any content you submit to the Service
  • Any claim by an employee, contractor, or third party arising from your use of the Service to monitor, track, or manage them

We will promptly notify you of any such claim and reasonably cooperate with your defense. You may not settle any claim without our prior written consent if such settlement would impose any obligation on us or admit fault on our behalf.

14. Termination

You may cancel your account at any time through the billing settings or by contacting us. Upon cancellation of a subscription plan, you will retain access until the end of your current billing period. For lifetime deals, cancellation does not terminate access unless due to a material breach by you; however, we may suspend or terminate for violations of these Terms.

We may suspend or terminate your account if you violate these Terms (including the Acceptable Use and Competitive Use provisions) or if we reasonably believe your use poses a risk to the Service, other users, or legal compliance. We will make reasonable efforts to notify you before or promptly after any such action (except in cases of immediate risk).

Upon termination, you may request an export of Your Data within 30 days (see Section 4). Sections regarding Data and Privacy, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law shall survive termination of these Terms.

15. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) to the extent that such delay or failure is caused by events beyond the party's reasonable control, including but not limited to: natural disasters, acts of war or terrorism, epidemics or pandemics, government actions or orders, labor disputes, Internet or telecommunications failures, third-party cloud infrastructure outages, cyberattacks, or power failures.

The affected party shall provide prompt notice to the other party and use commercially reasonable efforts to mitigate the impact and resume performance. If a force majeure event continues for more than 30 consecutive days, either party may terminate these Terms upon written notice without liability.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada (if your primary operations or users are in Canada) or the laws of the State of Delaware, United States (as applicable based on incorporation), without regard to conflict of law principles. If you are in Canada, mandatory consumer protections under applicable provincial law may apply.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Toronto, Ontario (or your chosen location) in accordance with the rules of the ADR Institute of Canada (or AAA if US-focused), except that either party may seek injunctive relief or small claims relief in a court of competent jurisdiction.

Class Action Waiver: You agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to a jury trial or to participate in a class action.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page, updating the "Last updated" date, and emailing you or notifying in-app if the change materially affects your rights or obligations.

Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your account.

18. General Provisions

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets without your consent. These Terms are binding upon and inure to the benefit of the parties and their successors and permitted assigns.

Entire Agreement

These Terms, together with the Privacy Policy and any Data Processing Agreement, constitute the entire agreement between you and Embedded Iron Inc. regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter herein.

Waiver

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce that provision or any other provision in the future.

Electronic Communications Consent

By creating an account, you consent to receive electronic communications from us, including: transactional emails (account verification, password resets, payment receipts, employee invitations), service notifications (in-app alerts, email, push notifications), scheduled reports, and product updates. You may opt out of non-essential communications at any time through your notification settings or by contacting us. Transactional messages necessary for service operation cannot be opted out of while your account is active.

Export Control

The Service may be subject to export control laws of Canada and the United States. You agree not to export or re-export the Service, or any technical data received through the Service, to any country, person, or entity prohibited by applicable export control laws.

Government Use

The Service is commercial computer software. If you are a government entity, your rights with respect to the Service are limited to those rights granted under these Terms. The Service is provided with only those rights set forth herein, consistent with applicable procurement regulations.

Beta and Preview Features

We may offer beta, preview, or experimental features from time to time. These features are provided "as is" without warranty, may be modified or discontinued without notice, and may not be covered by support or our standard service commitments. Your use of beta features is at your own risk, and we may collect additional feedback and usage data related to beta features.

Compliance Certifications

BizyClock is not currently certified under SOC 2, HIPAA, ISO 27001, or any specific compliance framework. You are responsible for determining whether the Service meets your organization's regulatory and compliance requirements before use.

19. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Embedded Iron Inc.
Email: support@embeddediron.com